Personal data we collect to provide services:

• Identification: full name, date of birth, national ID or passport data, photo or live verification, nationality.
• Contact details: email, mobile number, postal address.
• Account and usage: username, preferences, online activity logs, device and browser information, IP address, cookies.
• Financial and transaction records: deposits, withdrawals, currency, limited payment details processed by payment providers.
• Compliance checks: KYC and AML documents, screening results, risk assessments.

Why we collect and process this information:

• To create and manage the account and provide requested services.
• To verify age and identity under Bangladesh requirements and AML obligations.
• To process payments, prevent fraud, and resolve disputes.
• To secure systems and improve website performance.
• To provide service notices and support responses.

Technical and organisational protection measures:

• TLS encryption in transit and strong encryption at rest for sensitive records.
• Strict access controls, logging, and regular access reviews.
• Network segregation, firewalls, and anti-malware protections.
• Vulnerability management, penetration testing, and supplier due diligence.
• Incident response and breach notification aligned to Bangladesh Cyber Security Act 2023 and GDPR principles.

User rights:

• Access a copy of personal data.
• Request correction of inaccurate information.
• Request deletion, subject to legal retention duties.
• Restrict or object to processing in certain cases.
• Withdraw consent where processing is based on consent.
• Request data portability where technically feasible.

Compliance statement:

• Processing follows applicable laws of Bangladesh, including the Cyber Security Act 2023 and the Money Laundering Prevention Act 2012, and reflects international standards such as GDPR principles of lawfulness, fairness, transparency, purpose limitation, and data minimisation.

Personal data is used only for lawful and transparent purposes:

• Account set-up, authentication, and user support.
• Payment processing, withdrawals, refunds, and dispute handling.
• Identity verification, risk management, and AML screening.
• Security monitoring, fraud prevention, and service integrity.
• Analytics to improve website performance and user experience, using aggregated and pseudonymised information where possible.
• Service communications. Marketing messages are sent only if consented to, and users can opt out at any time.

Processing is limited to the purposes stated, based on consent, contract performance, legal obligations, or legitimate interests that do not override user rights.

How to access and update:

• Users can review and edit profile details in account settings.
• A verified request may be sent to [email protected] to obtain a copy of personal data.

Correction and deletion procedures:

• To correct inaccurate information, submit details through account settings or email. We may ask for supporting documents.
• To request deletion, contact [email protected]. Deletion will occur unless retention is required for legal, tax, AML, or dispute purposes. We aim to respond within 30 days.

Security checks and payments:

• By using DBBet services, the user consents to identity and security checks, and to processing of payment data by authorised payment providers and financial institutions for transactions and compliance.

The website and services are intended for adults aged 18 and over. The operator cannot confirm age without identity documents. If a parent or legal guardian informs us that a minor has provided personal data, we will close the account and delete the information, except where retention is required for fraud investigation or legal compliance. Requests can be sent to [email protected].

Personal data may be stored or processed outside Bangladesh in locations where service partners operate and support the platform. Use of the site constitutes consent to such transfers.

Confidentiality and security are ensured through contracts, access controls, and encryption. Where required, standard contractual safeguards or equivalent measures are applied to protect the information during international transfers.

This privacy document may be read together with any legal disclaimer posted on the website. The disclaimer may clarify or limit the scope or effects of the rules described here. The disclaimer applies when the user accepts this policy through signature, click-acceptance, accession during registration, or continued use of the services. If any term must be updated to meet legal or regulatory requirements, the updated term will take effect from publication on the site.

Cookies are small text files stored on a device by websites. They help remember preferences and enable website functions. We use cookies for statistics, behaviour analysis, personalisation, and to improve the site. Analytics and marketing cookies operate only after consent. Cookie identifiers are retained for up to 1 year. Users can manage cookie settings in the browser and via the cookie banner. Some necessary cookies are essential for security and core functionality and may not be disabled from within the service.

Using DBBet means full acceptance of this privacy policy. The current version published on the website prevails over previous versions. Updates will be posted on this page, and continued use of the services after an update indicates acceptance. Last updated: 3 December 2025.

Personal data may be shared with third parties where necessary to provide services or as required by law, including:

• Payment processors, banks, and mobile financial services for transactions.
• Identity verification and AML screening providers.
• Cloud hosting, security, analytics, and customer support vendors.
• Auditors, legal advisers, and dispute resolution bodies.
• Law enforcement or regulators upon lawful request.

A list of key processors is maintained on the website where available. If not listed, users will be informed of the purpose and scope when required by law. Providing personal data constitutes consent to such sharing for the stated purposes.

The website may contain links to external websites and services that have their own privacy policies. DBBet is not responsible for how those websites collect, use, or protect personal information. Users should review the privacy policy of any external site before providing data and proceed with caution.